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Tuesday, November 9, 2010

Update for users of Wikis by Wetpaint

Greetings from Wetpaint,

If you have visited a wikis by Wetpaint site in the last couple of weeks then you are no doubt aware that we have been dealing with some technical difficulties. We wanted to take a moment to let you know that the issue has been resolved, and explain what transpired.

A few weeks ago, wikis by Wetpaint developed an issue that prevented users from signing on or making any contributions to their wikis. The problem was primarily caused by a series of emails that failed, causing our database to be overwhelmed with error data.

To resume operations, we had to periodically suspend content contribution functionality and email delivery. The database corruption also led to intermittent issues like out-of-date content appearing on site pages.

Last week, we finished repairing the corrupted databases and installed additional monitoring and storage so that this issue will not occur again.

You have our sincere apologies for any frustration these outages have caused. If you have any questions, concerns, or feedback for us, don't hesitate to let us know. You can post a message for us in the forum at Wetpaint Central or shoot us an email at


The Wetpaint Crew

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Wetpaint, 710 Second Avenue South, Seattle, WA